Privacy Policy
Effective Date: [01 .01. 2025]
1. Introduction
Welcome to the Orient Valley, your premier destination for high-quality musical instruments. We take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data. By using our website and services, you consent to the practices described herein.
2. Information We Collect
2.1. Personal Information: We may collect personal information, such as your name, email address, phone number, and shipping address, when you make a purchase or create an account.
2.2. Payment Information: When you make a purchase, we collect payment information, including credit card details or other payment methods, to process your transactions securely.
2.3. Communications: We may collect information about your interactions with us, including emails, phone calls, and customer support inquiries.
2.4. Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and gather information about your activities on our website. This may include your IP address, browser type, and device information.
3. How We Use Your Information
3.1. Order Processing: We use your personal information to process your orders, provide customer support, and deliver products to you.
3.2. Communication: We may use your contact information to communicate with you about your orders, promotions, updates, and other relevant information.
3.3. Improving User Experience: We analyze data to enhance our website’s functionality, personalize your experience, and understand customer preferences and trends.
3.4. Marketing: With your consent, we may use your information to send you marketing communications, including newsletters and promotional offers.
4. Disclosure of Your Information
4.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products to you.
4.2. Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights and property, and ensure the safety and security of our users.
5. Data Security
5.1. We employ industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
6. Your Choices
6.1. Account Information: You can access and update your account information at any time by logging into your account.
6.2. Marketing Communications: You have the option to opt out of receiving marketing communications from us. You can do this by following the unsubscribe instructions in our emails or contacting our Customer Support Team at:
Email: info@theorientvalley.com
Phone: [+905326295489]
7. Changes to this Privacy Policy
7.1. We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will be effective immediately upon posting.
8. Contact Information
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact the Orient Valley’s Data Protection Officer at:
Email: info@theorientvalley.com
Phone: [+905326295489]
9. Legal Notice
This Privacy Policy is governed by the laws of [Ankara Turkey Courts ]. Any disputes or claims arising from or related to this policy will be subject to the exclusive jurisdiction of the courts in [Ankara – Turkey ].
Thank you for choosing the Orient Valley. We value your trust and are dedicated to protecting your privacy while providing you with the best musical instrument shopping experience.